Overview
The WhatsApp Green Tick is a verification badge that appears next to your business name in WhatsApp conversations. It signals to customers that Meta has officially verified your business account. This badge significantly increases customer trust and credibility.
For the latest information, always refer to Meta's official help article:
What is the Green Tick?
The Green Tick (also known as the Official Business Account badge) means:
- Meta has verified your business identity
- Your display name has been reviewed and approved
- Customers see your business name instead of just your phone number
- The badge builds trust and reduces spam complaints
Eligibility Requirements
To be eligible for the Green Tick, your business must:
- Have a fully verified Meta Business Account (completed business verification)
- Have a WhatsApp Business Account (WABA) with at least one active phone number
- Have a good account quality rating (Medium or High)
- Use the WhatsApp Business API (not the standard WhatsApp Business app)
- Be a notable business in its industry (Meta considers online presence, media coverage, and brand recognition)
Note: Having a verified Facebook Page or Instagram account does NOT automatically qualify you for a WhatsApp Green Tick.
How to Apply for the Green Tick
2. Go to Business Settings > WhatsApp Accounts
3. Select your WhatsApp Business Account
4. Click WhatsApp Manager
5. Go to Account Tools > Phone Numbers
6. Click on your registered phone number
7. Click on the Profile tab
8. Scroll down to Official Business Account section
9. Click Submit Request
10. Fill in your business details:
- Business website URL
- Business email
- Business description
- Supporting documentation (optional but recommended)
11. Click Submit
What Happens After Submission?
- Meta will review your request (can take several days to weeks)
- There is no guaranteed timeline for approval
- You will receive a notification in Meta Business Manager about the outcome
- If approved, the green tick will appear next to your business name automatically
- If rejected, you can re-apply after improving your business's online presence
Tips to Improve Approval Chances
- Ensure your business has a professional website with clear contact information
- Have an active presence on social media (Facebook, Instagram, LinkedIn)
- Get your business mentioned in news articles or industry publications
- Make sure your display name exactly matches your legal business name
- Maintain a High (Green) quality rating on your WhatsApp number
- Complete all fields in your WhatsApp Business profile
Difference Between Verified and Official Business Account
- All WhatsApp Business API accounts show the business name once approved by Meta
- The Green Tick (Official Business Account) is an additional badge for recognized brands
- Without the Green Tick, customers may see your phone number instead of business name
For more details on verified business accounts, visit: