Getting Started with ChatFlow

Getting Started with ChatFlow

Welcome to ChatFlow!

ChatFlow is a powerful WhatsApp Business messaging platform that lets you send messages, run broadcast campaigns, set up automated bot replies, manage contacts, and grow your business — all from one easy-to-use dashboard.


Step 1: Log In to Your Account

1. Open your browser and go to https://chatflow.prasads.co.in
2. Enter your registered email address and password
3. Click Login to access your ChatFlow dashboard

If you do not have login credentials, contact your platform administrator or sign up using the Register option (if enabled).

Step 2: Complete Your Profile

After logging in for the first time:
1. Go to your Account Settings or Profile section
2. Update your name, contact details, and notification preferences
3. Change your password from the default one provided to keep your account secure

Step 3: Connect Your WhatsApp Business Account

Before you can send messages, you need to connect your WhatsApp Business API account:
1. Go to WhatsApp Settings or Onboarding in your ChatFlow dashboard
2. Follow the on-screen instructions to connect your WhatsApp Business number
3. Once connected, your WhatsApp number will appear as active

Refer to the article: How to Connect Your WhatsApp Business Account for detailed steps.

Step 4: Import or Add Your Contacts

Once your WhatsApp account is connected:
1. Go to the Contacts section
2. Add contacts manually or import them via an Excel file
3. Organize contacts using tags or custom fields for targeted messaging

Step 5: Send Your First Message or Campaign

- For a single message: Use the Chat or Direct Message feature
- For bulk messaging: Create a Campaign under the Campaigns section

Step 6: Explore Automation

Set up Bot Replies to automatically respond to incoming messages based on keywords, or create Bot Flows for multi-step conversation automation — available 24/7 without any manual effort.

What's Next?

Explore these articles to make the most of ChatFlow:
- How to Connect Your WhatsApp Business Account
- Managing Your Contacts
- How to Send WhatsApp Campaigns
- Setting Up Bot Replies & Bot Flows
- Understanding Your Subscription Plan & Billing

Need help? Visit https://chatflow.prasads.co.in or contact us at: support@prasads.co.in

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